Do you charge a setup fee?
Standard remote onboarding is included in the monthly plan. Unusual data migration, travel or custom work is quoted before it begins.
Does Front Pulse take a percentage of guest payments?
No. Each property uses its own approved payment provider or records EFT, cash and card payments processed by the property.
Can I keep my existing website?
Yes. Essential includes a hosted booking link and an embeddable booking experience for an existing site.
What does the website add-on include?
For R299 per month, Front Pulse publishes and hosts a branded public website that updates from the property profile, rooms, images, policies and offers.
How is information on my website updated?
Your team changes room rates, availability, photographs, offers, policies and property details directly in Front Pulse. The connected website then uses that same information, so there is no separate website editor or request to a web designer.
Can I cancel and take my data?
Operational and property content remains exportable. The Front Pulse-hosted website and subscription services end after the contractual suspension process.
Are booking channels live immediately?
No. We first match your rooms and prices, test that availability moves correctly, obtain the required provider approval and ask your property to confirm the setup.